Privacy policy

 

Last updated: 19th February 2026


This Privacy Policy explains how Synq Wellness collects, uses, and protects your personal information when you visit this site, join our email list, or purchase products or services from us.


By using this site, you agree to the collection and use of information in accordance with this Policy.

 

 

 

1. Information we collect

 


We may collect:

 

  • Contact information such as name and email address when you subscribe, join a waitlist, or contact us.

  • Order information such as name, email address, billing details, and purchase history when you buy digital products or services.

  • Technical data such as IP address, browser type, device type, and pages visited, collected through cookies or similar technologies.

 


Payment card details are processed by secure third party payment providers. Synq Wellness does not store your full card details on this site.

 

 

 

2. How we use your information

 


We may use the information we collect to:

 

  • Provide, operate, and improve our site, products, and services.

  • Process your orders and deliver digital products or services.

  • Send you emails about launches, updates, content, and special offers, where you have opted in or where allowed by law.

  • Respond to your questions and support requests.

  • Monitor performance, analytics, and usage trends to improve the experience on the site.

  • Comply with legal obligations and protect our rights.

 


You can unsubscribe from marketing emails at any time by using the link included in each email.

 

 

 

3. Cookies and similar technologies

 


We may use cookies and similar technologies to:

 

  • Remember your preferences.

  • Understand how visitors use the site.

  • Improve performance and design.

 


You can control cookies through your browser settings. If you disable cookies, some parts of the site may not function as intended.

 

 

 

4. Sharing your information

 


We do not sell your personal information.


We may share your information with:

 

  • Service providers who help us operate the site, process payments, send emails, host content, or provide analytics. These providers are only given the information they need to perform their services.

  • Authorities or regulators if required by law, in response to a legal request, or to protect our rights and the safety of others.

  • A potential buyer in the event of a business restructuring, merger, or asset transfer, where allowed by law.

 


Any third party service providers will handle your information in line with their own privacy policies as well as our instructions.

 

 

 

5. International transfers

 


Some service providers may be located in other countries. This means your information may be processed outside your country of residence, where privacy laws may be different. We aim to work with reputable providers and take reasonable steps to protect your information in these cases.

 

 

 

6. Data security

 


We use reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

 

 

 

7. Data retention

 


We keep your personal information for as long as needed to:

 

  • Provide the services you have requested.

  • Meet legal, accounting, or reporting requirements.

  • Resolve disputes and enforce agreements.

 


When information is no longer needed, we will delete it or anonymise it where possible.

 

 

 

8. Your rights

 


Depending on your location, you may have rights over your personal information, such as:

 

  • Accessing the personal information we hold about you.

  • Correcting inaccurate or incomplete information.

  • Requesting deletion of your personal information, subject to legal obligations.

  • Objecting to or restricting certain types of processing.

  • Withdrawing consent to marketing communications.

 


To exercise these rights, contact us at the email below. We may need to verify your identity before completing your request.

 

 

 

9. Third party links

 


Our site may contain links to websites or services run by others. We are not responsible for the privacy practices or content of those sites. You should review their privacy policies before providing any personal information.

 

 

 

10. Children

 


This site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us so we can delete it.

 

 

 

11. Changes to this Policy

 


We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Changes take effect when they are posted. Your continued use of the site after changes are posted means you accept the updated Policy.

 

 

 

12. Contact

 


If you have questions about this Privacy Policy or how we handle your personal information, you can contact us at:


hello@synqwellness.co